As cyber threats continue to evolve, staying ahead can feel like a daunting task for many organizations, especially small and medium-sized businesses (SMBs). Without the resources, speed, or expertise of larger enterprises, SMBs are often left more exposed to cyber risks. 

Accessing reliable, up-to-date information can be tough. Without dedicated security teams, it’s challenging to respond quickly, leaving SMBs vulnerable in a constantly shifting threat landscape.

But what if you could have instant, expert-level guidance for your cybersecurity challenges, right at your fingertips? With Coalition Security Copilot, that’s exactly what policyholders get — a powerful, AI-driven assistant designed to provide real-time, personalized guidance for managing security risks.

Let’s dive into how Security Copilot works and why it’s a game-changer for SMBs.

Fast, actionable security guidance

When it comes to cybersecurity, time is everything. A delayed response to a vulnerability can mean the difference between a minor incident and a major breach. Security Copilot is designed to provide instant, actionable guidance to help you manage and mitigate risks as soon as they arise.

Integrated within Coalition Control®, our unified cyber risk management platform, Security Copilot analyzes your security findings and provides clear, step-by-step instructions to resolve issues. Whether it’s a newly discovered zero-day vulnerability or an ongoing security concern, you can act immediately to help protect your business.

What sets Security Copilot apart is its ability to bridge the gap between complex cybersecurity concepts and practical, easy-to-understand solutions. It breaks down intricate security challenges into clear, actionable steps to help you comprehend and address risks.

What sets Security Copilot apart is its ability to bridge the gap between complex cybersecurity concepts and practical, easy-to-understand solutions.

By simplifying technical jargon and providing straightforward guidance, Security Copilot ensures that anyone — regardless of cybersecurity expertise — can follow the necessary steps to protect their business. This approach is particularly valuable for SMBs that may not have dedicated IT teams.

Whether you're dealing with a zero-day vulnerability or seeking advice on best practices, Security Copilot can help you take swift, informed action against cyber threats, turning complex security challenges into manageable tasks.

Tailored to your unique business needs

Cybersecurity isn’t one-size-fits-all. Security Copilot offers personalized recommendations based on the unique details of your business: what assets you have, which vulnerabilities affect those assets, and how they fit into your broader security posture.

Let’s say you asked, “How do I resolve my exposed risky panels?" Security Copilot would first identify which panels are exposed in your environment, then provide specific recommendations to address them. Similarly, if you requested a summary of your cyber risk profile, Security Copilot would analyze your comprehensive cyber risk data in Control, summarize it, and highlight the top risks based on your particular vulnerabilities.

This tailored advice is powered by data from your Coalition Security Checklist, which helps identify potential gaps and best practices to better protect your operations. As a result, Security Copilot offers more than just generic guidance — it provides targeted insights that reflect the specific risks facing your business.

Staying ahead of zero day vulnerabilities

Zero-day vulnerabilities present a significant challenge. These newly discovered vulnerabilities, for which no patch yet exists, can leave businesses particularly exposed. Security Copilot is designed to provide timely guidance in the face of these emerging threats.

Unlike generic advice found online, Security Copilot takes a personalized approach. It determines if your business is using the vulnerable application, assesses your potential exposure, and provides tailored guidance accordingly. This ensures you receive the most relevant and actionable advice for your specific situation.

Security Copilot doesn't just rely on Coalition's internal data, either. It aggregates information from multiple sources, including official advisories, government agencies, security researchers, and threat intelligence firms.

Security Copilot aggregates information from multiple sources, including official advisories, government agencies, security researchers, and threat intelligence firms.

For instance, when a critical remote code execution flaw was discovered in Fortinet FortiManager (CVE-2024-47575), Security Copilot quickly compiled data from security configurations inside Control, the official vendor advisory, and CISA’s Known Exploited Vulnerabilities catalog. Soon after, impacted businesses were provided detailed, step-by-step guidance on how to mitigate the vulnerability.

Security Copilot's comprehensive approach gives you a broader view of the threat landscape and helps you make informed decisions to protect your business.

Powered by advanced AI and real-world data

Security Copilot is driven by advanced AI technologies, including large language models that allow it to understand and respond to complex queries in natural language. Security Copilot can also respond in any language, making cybersecurity support truly global.

But the real power comes from combining these AI capabilities with Coalition’s real-world insights.

Security Copilot leverages real-time data from Coalition’s extensive internal knowledge base, which includes years of claims data and expert insights, alongside intelligence from leading security vendors and researchers. This combination ensures that the guidance you receive isn’t just theoretical — it’s grounded in actual data from the field, tailored to your business’ specific context.

Seamless human support when needed

While Security Copilot handles most queries with ease, some situations require human expertise. For complex issues that go beyond automated advice, Security Copilot makes it easy to escalate the problem to our Security Support Center. 

With a seamless handoff, you can connect with a real person to resolve any issue that demands additional attention, ensuring that you always get the support you need.

Experience the future of cybersecurity support

Coalition Security Copilot is the newest project for CoalitionAI™, an initiative to deploy generative AI and large language models to help brokers and businesses protect themselves from cyber risk.

With Security Copilot, managing cybersecurity is faster, simpler, and more effective. Whether you’re addressing an urgent issue or just looking for support, Security Copilot is your go-to resource. And if you ever need a human touch, Coalition’s experts are just a click away.

Sign in to Coalition Control to start using Security Copilot today. Look for the “Ask Copilot” button and discover how AI-powered, real-time guidance can help you stay ahead of cyber threats.

This blog post is designed to provide general information on the topic presented and is not intended to construe or the rendering of legal or other professional services of any kind. If legal or other professional advice is required, the services of a professional should be sought. The views and opinions expressed as part of this blog post do not necessarily state or reflect those of Coalition. Neither Coalition nor any of its employees make any warranty of any kind, express or implied, or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product or process disclosed. The blog post may include links to other third-party websites. These links are provided as a convenience only. Coalition does not endorse, have control over nor assumes responsibility or liability for the content, privacy policy or practices of any such third-party websites.